We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14) |
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4 Stars (2) |
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Leave a Review
I wanted a small, but a capacity bag) got what i wanted)) just for the gym
cute bag! fits my yoga mat on the handles PERFECTLY! it's also quite spacious
Perfect!! After כחודש Recommended!!! Thank you very much.
The bag is good, but it’s not 40cm long, its about 37cm, which is considerate different in this case
Thank you very much to the store for the bag, i think the quality goods are true, very roomy and fine that the bag keeps the shape. Thank you!
Just super! Not big, not small, what you need to go to training! Shape and sneakers how to fit!!! Thank you!
Thank you, the bag came true color, not as bright as the store's photo, the quality of the bag is good
Super bag, recommend
Delivery to moscow for 2 weeks through cdek. the material is dense, sewing even. There is a small smell but, in principle, it is expected from such a fabric, it is supposed to fade after a while. The overall impression is positive. Thanks to the store.
The quality of the accessories is incomprehensible, but in general very comfortable. The view is small, but large in capacity.
Very good and roomy bag. I'm happy!
Nice bag, big enough for my shoes, a towel and more!
Excellent quality
Very good bag... For gym school... Nice one
Love the bag! The L size fits about everything you need and more. It fits my shoes, towel, equipment and also 2 yoga blocks or some additional t-shirt and pants. It has one front small compartiment, another one on the side and a hidden one inside the big compartiment. You can see my shoes next to the bag for better size reference.
Piccolino just as needed to me very cute