We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16) |
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4 Stars (3) |
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Leave a Review
Super
Fast shipping..and good quality product..just love it
Delivered by sdek straight to the apartment. The quality is excellent, let's see how in business.
Rubber products strongly stretch and it is unclear what load will be from them. I will fit only two of the hardest, although i'm not an athlete and i haven't done it for a hundred years. Smells of rubber, although the accompanying leaflet says a warning about allergies to latex. It was a month and a half through sdek. This money is not worth it.
Good elastic bands for sports, quality!!! Product and store recommend!)
It is a pity that the goods did not come. Four stars for refund but lost time.
It’s exactly like the picture, he arrived very quickly!
Everything is fine!!! I'm already buying the 4th set.
Excellent simulator for home fitness. I do not go to fitness anymore, i will show the bourgeois. They won't see my money, i'm starting on monday. I do not go to them anymore, i will become strong with no hu.
Normal thing k. Now we need to think about fastening to the wall to swing all muscle groups.
Everything is fine.
The quality of the goods is just super, everything came in a bag-case, everything corresponds to the description!
There is an unpleasant smell.
All as in the photo, only here is the smell!! For this i shoot one star.
The goods did not come maybe someone from the sdek needed more. Seller evaluation for fast shipping and honesty-money returned
Great quality, good quality, good to see with time
The goods came quickly enough, complete set. In quality there are doubts, since the rubber bands do not look reliable. After a couple of classes with a minimum load while everything is ok. Let's see what happens next.
The device is normal can be taken, delivered to the apartment by courier
Quality is good.