Specifications:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Leave a Review
Hi All Thank so much I have received the items . good backing and good quality . Regards
Very fast shipment, Got them after 10 deys
Very super hour! The color is nice. Good material. Knows everything. Fast store, 5 stars! I'm happy.
Watch is consistent with the description, actually have all shown features, looks nice, battery holds for 6-7 days, only what me denerwuje this frequent zrywanie Bluetooth connection just przejeść with room for kitchen and already when connected. Every morning I need parować device. For shipment czekałam 1,5 MCA with you OK month lay in Komornikach! Oh this Post Africa
Ordered 28.03 came 15.04, the watch is good, i probably have not figured out everything yet, but not all the functions are there, later i write off, in general the watch is comfortable, on the hand sit perfectly, packed well, so far i recommend both the product and the store
Reached in 20 days) for a long time, but everything turned out) everything works)
I arrive in 2 weeks, the perfect shipment and always warn me of where the product was.
The watch is good, nice strap, comfortable on the hand. The order took a very long time, but it was always tracked. The connection to the phone is quick, the setup is easy, only i can not yet configure notifications from whatsapp, i think i'll figure it out later. I took for my mother, by pressure and pulse until i can say anything, have not yet measured. Vibration is strong enough, the text of the message can be read directly on the screen, the incoming call number is also present